On Building Trust

byPerry Dougherty
marble 72152 1280 e1585761668431
Trusting relationships are built when we can answer “yes” to a simple question: “Do I believe that my vulnerabilities will NOT be used against me here?”

Google study on what makes certain teams work better than others showed that the number one factor that makes teams effective is simple: psychological and emotional safety. So, how do you establish more emotional safety and TRUST in your workplace?

1) Create small reminders that you work with humans, not robots:
The notion that we need to separate personal life from work life is proving ineffective and false. When people like their colleagues, they work harder and smarter. A simple exercise like sharing one thing from your weekend, or a one word mood check in during team meetings, can open the door for deeper bonds to form and emotional safety to be created over time.

2) Be honest about fears and failures, without shame:
If you tell a colleague you’re struggling with a project, do you believe you’ll receive support or reprimand and judgment? Create a culture where vulnerability is affirmed and even celebrated. Make it fun! Some teams use a “I was wrong Gong” or “Failure Hall of Fame” to create shared humor and openness around failure and struggle, rather than a culture based on the pressure to be perfect or on shame when mistakes are made.

3) Appreciate, appreciate, appreciate:
Simply put, we are more likely to trust others when we feel seen and appreciated ourselves. When was the last time you appreciated someone at work? Take a minute right now to write down three people you will show appreciation this week. And then do it… be specific. Trust me, it will make you feel great too.

Get coaching and training on building trust and the other conditions needed for collective leadership to thrive by enrolling in The Collective Leadership Certificate Program today!

Sign Up For Free